Frequently Asked Questions

The Town of Carrboro will change addresses for residents and businesses within the following operations:

• U.S. Postal Service: You do not need to request a change of address form.
• Utilities: The Town will alert the following agencies regarding street name changes:
  • Orange County Water and Sewer Authority (OWASA) 
  • Orange County Tax Office
  • Duke Energy
  • Dominion Energy
• Voter Registration: The Town will notify the Orange County Board of Elections to update voting records.
• Emergency Services: the Town will update all of its emergency services of new street names, including:
  • Carrboro Police Department
  • Carrboro Fire-Rescue Department
  • 911

You do NOT need to notify these agencies. Your street name will be updated with no action on your part.

When you receive the Town of Carrboro Address Assignment Letter with your official new address, you can begin changing documents and personal records to the new address. 

• Department of Motor Vehicles - vehicle registration, driver’s license, state IDs
  • Address change can be done online – ID card replacement not required.
• Passports
  • No address change is required until passport is expired.
• IRS / Tax Advisor
  • Put new address on next tax filing and on Form 8822
  • Mail a letter with the following information: full name, new address, old address, date of birth, Social Security Number, Individual Taxpayer ID Number or Employer Identification Number.
• Wills & Trusts
  • No address change required, though if desired, the Town may provide certified letter as addendum to will/trust (if requested).
• Social Security
  • Address change is required if you are collecting Medicare benefits. The change can be made online at https://www.ssa.gov/ 
  • If you are collecting SSI, address change must be done in person.
• Financials
  • Banks and investment services
  • Loan issuers
  • Credit card companies
• Insurance
  • Health, dental, life, car, house and/or renters insurance
• Subscriptions
  

• Business listings on the internet and navigational maps
• Websites
• Business cards
• Promotional Items
• Social Media
• Directory Listings
• Certifications